Terms of Use & Privacy Policy

The website www.bellapeshop.gr (hereinafter the "Website" or the "E-shop") is the entrance to the online store of the Private Capital Company (IKE) with the name "EL FILYRA SOLE SHAREHOLDER IKE", with d.t. "EL FILIRA PC", located in Nea Ionia, 67 Mesolongiou Street, legally represented, with general commercial number153790301000 and with VAT no. 801296920, Tax Office of Nea Ionia. Through the e-shop it is possible to make purchases of women's clothing remotely.

The website www.bellapeshop.gr was created by the Private Capital Company (IKE) with the name "EL FILYRA SOLE SHAREHOLDER IKE", with d.t. "EL FILIRA PC" and every information contained therein is intended to inform the consumers and aims at the commercial and advertising promotion of its products to them.

Before entering the website www.bellapeshop.gr, you can be informed on the more specific terms and conditions that govern the operation of our website. Any transaction with our website implies your unconditional acceptance of the following terms and conditions, therefore, make sure that you agree with them before entering our website and browsing it. If you do not agree with the following terms, then you must, at your own risk, refrain from visiting, using the Website as well as from any transaction or use of the services of the online store of the Private Capital Company (IKE) under the name " EL FILYRA SOLE SHAREHOLDER IKE ", with d.t. "EL FILIRA PC".

The present Privacy Policy also describes how you use, disclose and protect your personal data, the options you have regarding your personal data, and how you can contact us. For any questions regarding this Privacy Policy, but also any issues related to the processing of your Data and the exercise of your rights, you can contact the Data Protection Officer (DPO) of the Company at 67 Messolongiou str. N. Ionia, tel.no. 2102799479 or to the e-mail address info@bellapeshop.gr

1. Obligations of Users

The users of the website, when entering it, accept that they will not use it for any sending, publishing, sending by e-mail or transmission in other means of any content that is illegal, offensive, libelous, defamatory, contrary to the useful morals, that is a violation of someone else's privacy, expresses racial, ethnic, religious or other forms of discrimination and may cause harm to minors in any way. In addition, they undertake to refrain from any action that may impede and / or make the smooth and / or lawful use of the website www.bellapeshop.gr and any other related websites by other users impossible.

Finally, the users undertake to refrain from any action that violates the intellectual and industrial property rights of the website www.bellapeshop.gr and the Private Capital Company (IKE) under the name "EL FILYRA SOLE SHAREHOLDER IKE", with d. t. "EL FILIRA PC", located in Nea Ionia, 67 Messolongiou Street, legally represented, with GC number153790301000 and with VAT Number 801296920, Tax Office of Nea Ionia.

The above cases are mentioned indicatively and not restrictively. In case of violation of the terms of use by the users, the Company reserves the right to appeal to Court for the defense of its well-understood interests.

2. What is personal data?

Your personal data includes any information on paper or electronic media, which may lead, either directly or in combination with others, to your unique identification or tracking as a person. This category includes, as the case may be, data such as name, VAT number, AMKA, your physical and electronic addresses, your landline and mobile phone numbers, callers and called telephone numbers, recipients of SMS / MMS messages, bank / debit / prepaid card details, your e-mail addresses, identifiers of your equipment or terminals, computer, smartphone, tablet, your internet search history (log files, cookies, etc.) and any other information which allows your unique identification according to the provisions of the General Protection Regulation Of Personal Data (ΓΚΠΔ 2016/679), of law 4624/2019, of the current Greek legislation as well as of the decisions of the Personal Data Protection Authority (AΠΔΠX).

3. What is the Processing of Personal Data

Any operation or sequence of operations performed with or without the use of automated means, on personal data or on personal data sets such as collection, registration, organization, structure, storage, adaptation or modification, retrieval, search for information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

4. What are the principles of the collection and processing of your Personal Data

It is the purpose of this Privacy Policy to inform you of the terms of the collection, processing and transmission of your personal data that we may collect as the responsible agents for and being in charge of the processing. The Company and its trained staff apply the ten Processing Principles of GGP 2016/679 (legality, objectivity, transparency, purpose limitation, data minimization, accuracy, limitation of storage time, integrity, confidentiality and accountability). The company protects and secures your eight Rights (information, access, correction, deletion, restriction of processing, portability, objection and non-automated decision-making based on profile, as specified in Greek law). The above applies without discrimination to all the processing we perform and to all services we provide either independently or through our affiliates.

5. It is mandatory that you provide your data

The provision of the data to the Company may be necessary to achieve the purposes set out in this Privacy Policy or be optional. The mandatory or optional nature of the data assignment is indicated by an asterisk (*) next to the personal data of a mandatory nature. If you refuse to provide the information that is marked as mandatory on our website, it will be impossible to achieve the main purpose of collecting this data, and it may, for example, make it impossible for our Company to fulfill the contract of sale or the provision of other services which are available on the Website. The provision of additional data to the Company, in addition to those that are marked as mandatory, is optional and does not affect the main purposes of data collection, but their provision serves to optimize the quality of the services provided.

6. The kind of Personal Data we collect

We process in accordance with the law and protect your personal data when you contact us and / or buy our products or services directly and / or online, when you call our numbers or short codes to provide you with information, value-added services to the end user or services on behalf of others, or to receive other services, information, entertainment, e-government, mobile marketing and information or services related to any other activity of the company.

We take care to collect only your absolutely necessary data, which are appropriate and clear for the intended purpose. This data includes the following:

Optional: name, surname, gender, date of birth, postal address, telephone number.

• Details of your transactions with us, either through our physical stores or through our online store

- For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, products added to or removed from your cart, list of products you wish to purchase (wish list), coupon redemptions, websites you visit and how and when you contact us.

• Shopping interests and preferences, which help us to recommend specific products and services that interest you

- For example, which products you prefer so as to receive a personalized offer from us

We will request and use only the data we have collected to suggest products or services of your interest and to further enhance your shopping experience with us. Of course, it is always your choice if you would like to share such information with us.

• Traffic information of our website or other websites you have browsed before

• Information collected from the use of cookies in your browser. Learn more about how to use cookies here. NA ΜΠΕΙ LINK

• Payment information.

• Your comments and product reviews.

• Your image can be recorded on CCTV when you visit one of our physical stores

• To provide the best possible web experience, we collect technical information about your internet connection and browser, as well as the country and phone code where your computer is located, the web pages that appear during your visit, the ads on which you click and whichever search terms you chose.

• Your social media username, if you interact with us through these channels, to help us respond to your comments, or questions.

7. The ways of collecting your personal data

-when you call our numbers or our short codes, when you send us an e-mail or fill out an application or order.

-when you contact our offices or the staff of our customer service department, and our call center, either for purchases or for expressing your opinion, complaints, comments.

-when you send us the postal address of issuing or sending an invoice or receipt of services as well as home delivery details of your order.

-when you purchase a product and / or service to check your age and determine if you are legally allowed to contract validly with us or if you need the consent or signature of your parents and guardians.

-when you voluntarily subscribe to printed or electronic catalogues to receive printed, electronic or SMS information material or other marketing material or to renew your preferences or when participating in competitions, questionnaires, surveys.

-when you visit our websites through which we collect, with your explicit consent, through cookies information from your terminal device, such as your Internet Protocol (IP) address, the operating system you use, the type and version of your browser etc.

-when we receive documents with requests, orders, petitions, warrants, etc. by third parties such as supervisors, prosecutors, courts, tax authorities, to investigate crimes and protect you against fraud or the fight against all forms of crime and to prevent the infringement of legal property (protected intellectual property, software, music…)

8. How we use your Data

We want to offer you the best possible shopping experience. To achieve this, it is necessary to obtain a complete picture of you, combining the data we have collected. We then use your data to provide you with offers for products and services that you may be interested in.

Legislation for the protection of personal data allows us to do the above in the context of our legitimate interest and the need to understand our customers in order to provide them with a high level of service.

Of course, if you ever want to change the way we use your data, you will find details in sections 19 & 20 below "What are your rights" and "How you can exercise your rights".

Remember, if you choose not to share the data with us or to refuse certain communication rights, we may not be able to provide some of the services you have requested. For example, if you asked us to let you know when a product is available again, we may not be able to help you if you have withdrawn your general consent to receive updates from us.

Finally, we inform you that the processing of your data is carried out either by the specially authorized personnel of the Company, or through computer systems and electronic devices by the Company and exceptionally by third parties, who, having contractually committed to the confidentiality and protection of your data, perform tasks that are necessary to achieve the purposes that are strictly related to the use of our websites, its services and the sale of products through our websites. Information on this can be found below in section 13 “Who are the recipients of your Data? How your Data is communicated ".

Below you will find details on how we use your Data and why:

To provide information for our Website.

• Product Orders: Our Company processes your Data in order to fulfill its contractual relationship, to process the order of products and / or services, to provide customer service, to comply with legal obligations, to oppose, raise or enforce legal requirements. If we do not collect your Data when completing the order either from our physical stores or from our online store, we will not be able to process your order and comply with our legal obligations. Your Data may need to be transferred to third parties for the supply or delivery of the product or service you have ordered. In addition, we may retain your Data for a reasonable period of time in order to meet our contractual obligations, such as product returns, as required by law.

• Creating a User Account: Our Company processes your Data in order to provide you with the account functions and to facilitate the implementation of the purchase of products and / or services.

• Contact: Our Company uses your Data to respond to requests / questions you submit, refund requests and / or complaints. The information you share with us, enables us to manage your requests and respond to you in the best possible way. We may also maintain a record of your inquiries / requests to us in order to better respond to any future communication. We do so based on our contractual obligations to you, our legal obligations but also our legitimate interests in order to provide you with the best possible service and to be able to improve our services based on your personal experience.

• There are times when we will need to share your Data with a third party that provides a service (such as courier). Without sharing your personal information, we would not be able to satisfy your request. Here is more information about how we share personal data with third parties.

For the disclosure of information about our products, services and events, as well as for other promotional purposes

• Sending a newsletter / offers: With your consent, we will use your personal data, preferences and transaction details to inform you via e-mail, internet, telephone and / or social media about related products and services, including individualized / personalized offers, discounts, etc. Of course you have the option to revoke this consent at any time.

• Web push notifications: Depending on your navigation, you can receive, having previously given your consent, notifications about our offers, news, your wish list and your shopping cart. Of course you have the option to revoke this consent at any time.

• Participation in the Reward Program Member Card: The Company processes your Data for the needs of your participation in the "VIP CLIENT" program, i.e. the examination of your application, as well as the collection and redemption of points and in general the enjoyment of customer privileges, as these are analyzed in the terms of participation of the VIP CLIENT reward program. So, we are able to offer you personalized offers that interest you. These are based on an analysis of previous purchases using the "VIP CLIENT" card, including products you have just purchased. We do this based on our legitimate interest to show you relevant offers. Of course, you are free to choose whether to take advantage of them.

For the operation, improvement and maintenance of our business, products and services

• Development and improvement of systems and services for the products we provide. We do this based on our legitimate business interests.

• We want to provide you with offers and suggestions that are more relevant to your interests. To help us form a better and more general understanding of you as a customer, we combine your personal data gathered throughout our relationship, for example your shopping history in both our physical stores and our online store. To this end, we also combine the Data we collect directly from you with Data we receive from third parties to whom you have given your consent to transfer this data to us. For example, combining this data will help us tailor your experience and decide what inspiration or content to share with you. We also use anonymous data from customer history to track trends in different parts of the country. This can then guide what products we display in specific stores.

For our own and others’ protection of rights, assets or security

• Protection of your account from fraud and other illegal activities. This includes using your Data to maintain, update and protect your account. We also monitor browsing activity with us to quickly identify and resolve any issues and protect the integrity of our website. All of the above are part of our legitimate interest. For example, we check your password when you log in and use automated IP address tracking to detect potential false logins from unexpected locations.

• Operation of CCTV Systems: In order to protect our customers, premises, assets and associates from crime, we operate CCTV systems in our stores that capture images for security. We do this based on our legitimate business interests. If we detect any criminal activity or alleged criminal activity through the use of CCTV, fraud monitoring and suspicious transaction monitoring, we will process this Data for the purpose of preventing or detecting illegal acts. Our goal is to protect our customers, employees and associates from criminal activities.

• Processing payments and preventing fraudulent transactions: We do this based on our legitimate business interests. This also helps protect our customers from fraud.

For our compliance with our obligations arising from the law

• To comply with our contractual or legal obligations to exchange data with law enforcement. For example, following a court decision to exchange data with judicial services.

• To send you communications required by law or which are necessary to inform you of changes in the services we provide. For example, updates on these privacy notices, product recall notices, and legally required information about your orders. These service messages will not contain promotional content and do not require prior consent when sent by email or text message (SMS). If we do not use your personal data for these purposes, we will not be able to comply with our legal obligations.

9. The purpose we process your Data

We collect your Data for the purposes of the provided products of our Company and especially for:

a) the management of the sale of the products, e.g. your communication and information regarding the availability of products and the progress of your order, the execution of your order, the shipment of products, the management of your debts to the Company, the realization of returns and the provision of guarantees

b) compliance with the obligations imposed by the current legislation e.g. tax legislation, e-commerce directive

c) controlling, improving and adapting to your preferences and choices concerning our products

d) the sending, by electronic or traditional means, of administrative, technological, organizational and / or commercial information for the Company's products

e) our customer satisfaction research, our product promotion, the sending of newsletters for our products

f) the evaluation of applications and CVs for the purpose of recruitment in our Company

10. Minimization, retention and deletion of your data

The Company will always ask you for the minimum personal data required by law to connect to our online platforms and services, to purchase products / services, to communicate through websites with other users or to take part in contests and promotions.

Our Company keeps your personal data only for as long as it is required by the contractual terms of each service, in combination with the current legislation, based on the respective purpose of processing, while later anonymizes or destroys them. You can ask us and find out what data we collect about you and correct or delete it by completing a relevant application that we have available, unless its retention is required by law for tax, evidential or judicial purposes and to prosecute illegal acts.

11. Cookies Policy

In accordance with the European Directive E-Privacy2009 / 136 / ΣΕ (which will be replaced by the ePrivacy Regulation) and the 25.02.2020 Instructions of the APDPX, our website accepts the use of "cookies". These are online tools for collecting and analyzing information from social networking platforms or partner third-party websites, in order to measure traffic, improve the functionality, content and overall appearance of our website and adapt it to the needs of our customers.

When using our website, your personal data is processed by third parties, such as social networks and search engines, e.g. Google Analytics, Facebook, social plug-in, etc. , without any involvement, influence or control by the Company and are transmitted either within or outside the European Economic Area (27 EU Member States plus Iceland, Liechtenstein and Norway), for which these third parties are solely responsible. If you do not wish third parties, such as Google, Facebook, Twitter, to receive information from your browser, when you visit the Company's website you may opt out of the terms provided by the respective Policy of Use on the website of any such third party. Although most browsers automatically accept the use of cookies, you can always change the settings on your computer by choosing not to accept cookies, or you may be asked to accept each one individually, but you must you know that this will limit the range of browsing capabilities available to you on any website and user experience.

12. What is the legal basis for the processing of your Data by the Company? • Data protection legislation defines a number of reasons why a company may collect and process your personal data, including: the terms of our contractual relationship

• Your consent, where required. For example when you choose to receive a newsletter. When collecting your personal data, we will always inform you what data is necessary in relation to a particular service.

• the Company's obligations arising from the law (e.g. tax legislation, e-commerce legislation, etc.)

• the legal interest of our Company. In certain cases, we collect your Data in a way that is reasonably expected as part of the operation of our business and that does not substantially affect your rights, freedom or interests. For example:

- We will use your shopping history to send you or make personalized offers.

- We also combine the customer history of multiple customers to identify trends and ensure that we can keep up with market demand or develop new products.

13. Who are the recipients of your Data - How is your Data promulgated?

Access to your Data is given to the absolutely necessary staff of the Company, who are committed to maintaining confidentiality and to our partner companies or third party service providers, who process your Data as Executors of the Processing on our behalf and in accordance with our orders.

Disclosure of Data by the Company

The Company shares your Data with:

• Third party service providers that process personal data on behalf of the Company, for example (indicatively mentioned) for credit card processing and payments, transfers and deliveries, hosting, management and maintenance of our data, e-mail distribution, research and analysis, management of brand and product promotions, Google, Facebook, and management of certain services and items. When we use third party service providers we enter into agreements that oblige them to implement appropriate technical and organizational measures to protect your personal data.

• Other third parties, to the extent required for the following purposes: (i) compliance with a government request, court decision or applicable law; (ii) preventing illegal uses of our Websites or violations of our Website Terms of Use and policies (iii) our own protection against third party claims, and (iv) helping to prevent or investigate fraud (e.g. counterfeiting)

• To other third parties when you yourself have given your consent

As a rule, our Company does not transmit your personal data to third parties, except when we act as intermediaries and to the extent that this is required for the completion of your order and the fulfillment of your requests regarding our products and services. Such third parties may be official state and supervisory bodies (e.g. prosecutors and district attorneys, Cybercrime Prosecution, APDPH, EETT, ADAE, supervisors) when we are called upon to comply with the law and to prevent illegal actions that might harm us and our customers.

In our Company we select reliable providers and we try to set contractual restrictions on third parties who receive your personal data, in order to ensure their lawful use. We cannot guarantee that third parties will not use or disclose this data without your permission. For this reason, we encourage you to carefully consider the privacy practices of any third party providers whose products or services you purchase through our websites.

In order to process your data, we may need to transfer your information to other countries, including countries primarily within and outside the European Economic Area (EEA), based on EU adequacy decisions, corporate binding rules, standard contracts and approved codes of conduct.

Notification from you

• When you use certain social media items on our Websites, you can create a public profile that includes information such as username, profile picture and city. You can also share content with your friends or the general public, including information about your interaction with the Company. We encourage you to use the tools we provide to manage the sharing of the Company to the social media in order to control the information you make available through the Company's social media data.

The following is the policy we apply to those with whom we share your Data in accordance with the above:

• We provide only the information needed for them to perform their specific services.

• They may use your Data only for the exact purposes set out in our contract with them.

• We work closely with them to ensure that your privacy is respected and protected at all times.

• If we stop using their services, any of the data they hold will be deleted or made anonymous.

For more information regarding the disclosure of your Data to third parties, please contact our Company's Data Protection Officer.

14. How can we ensure that those who do the processing respect your Data?

The persons in charge of doing the processing on our behalf have agreed and remain contractually bound to the Company:

• to keep confidentiality,

• not to send your Data to third parties without the permission of the Company,

• to take appropriate security measures,

• to comply with the legal framework for the protection of personal data and in particular Regulation 979/2016 / EU (otherwise known as GDPR).

15. How long do we keep your Data?

We retain your Personal Data for as long as necessary to fulfill the purposes set forth in this Privacy Policy (unless a longer retention period is required by the current legislation). Generally this means that we will keep your personal data for as long as you have an account with our Company. Regarding your Personal Data related to product purchases, we retain this data for a longer period of time in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes). At the end of this retention period, your data will be completely or anonymously deleted, for example by aggregation with other data, so that it can be used in an unrecognizable way for statistical analysis and business planning.

Some examples of customer data retention periods:

• Orders

When you place an order, we will retain the personal information you provided to us for five years so that we can comply with our legal and contractual obligations.

• Newsletter

Your statement of consent for sending a newsletter (newsletter) is kept for as long as a newsletter is sent to you by the Company and in any case not more than six months after the cessation of its transmission.

16. Is your Data secure?

We are committed to safeguarding your Personal Data.

We take appropriate technical and organizational measures to ensure the confidentiality, integrity and availability of your data. Our goal is to ensure that your personal information is transferred, stored and processed in accordance with appropriate international standards. In our Company we have trained and responsible staff and Data Protection Officer. Any partner who has access to the above information, uses it exclusively to serve the above purposes.

We share the information you provide to us exclusively in the ways described in this Policy and in accordance with your explicit and specific consent per type of processing which you can at any time and freely revoke by contacting us.

Recognizing the importance of the security of your Personal Data, we have taken all the appropriate organizational and technical measures to secure and protect your Data from any form of accidental or improper processing.

We use the most modern and advanced methods, to ensure maximum safety.

The website www.bellapeshop.gr encrypts all the Data you provide, including your credit card number, name and address, so that they cannot be decrypted or changed during their transfer to the Internet.

Additionally, the information used to identify you as an account user is first the Username and secondly the Personal Security Code (Password). Each time you enter your details, you are given access to your personal account. This process is achieved securely through encryption during their transfer to the Internet and the Company's servers. By the same token, you are allowed to change your Personal Security Password as often as you wish. After entering the desired code, the new code is coded and stored in the Company's systems. For this reason, you are the only one who knows your password and you are solely responsible for maintaining the confidentiality of the password from third parties.

These measures are reviewed and amended when deemed necessary

17. Projection of targeted advertisements

By your consent, we may use your personal data, along with other information we have collected, to display ads related to your preferences on our website or any other website. We do not share your personal data with third parties, so that they can send you relevant ads, unless you have explicitly consented to them.

If you wish to stop our sending you updates or offers, you can use the unsubscribe link at the end of any unsubscribe email you may have received from us.

18. Intellectual Property Rights

The website www.bellapeshop.gr is the official website of the Private Capital Company (IKE) with the name "EL FILYRA SOLE SHAREHOLDER IKE", with d.t. "EL FILIRA PC".

All the content of the website, including images, graphics, photos, drawings, texts, services and products are the intellectual property of the Private Capital Company (IKE) under the name "EL FILYRA SOLE SHAREHOLDER IKE", with d.t. "EL FILIRA PC" and are protected according to the relevant provisions of Greek and European legislation and international conventions. The names, images, logos and insignia that represent the Private Capital Company (IKE) with the name "EL FILYRA SOLE SHAREHOLDER IKE", with d.t. "EL FILIRA PC" and its online store and / or third parties contracted with it as well as their products or services, are exclusive trademarks and distinctive features of the Private Capital Company (IKE) under the name "EL FILIRA SOLE SHAREHOLDER IKE", with d.t. "EL FILIRA PC" and / or the website www.bellapeshop.gr and / or the above third parties and are protected by the Greek, European and international legislation on trademarks, industrial and intellectual property and unfair competition.

In any case, their appearance and display on the website www.bellapeshop.gr should in no way be construed as a transfer or assignment of their license or right of use.

19. What are your rights?

You have the right to access your personal data.

This means that you have the right to be informed by us if we process your Data. If we process your Data you can ask to be informed about the purpose of processing, the type of Data we hold, to whom we give it, how long we store it, if automated decisions are made, but also about your other rights, such as correction, deletion of data, restriction of processing and submission of a complaint to the Personal Data Protection Authority.

You have the right to correct inaccurate personal data

If you find that there is an error in your Data you can request us to correct it (e.g. name correction or change of address notification).

You have the right to delete / forget.

You can ask us to delete your data if it is no longer necessary for the above mentioned processing purposes or if you wish to revoke your consent in case this is the only legal basis.

You have the right to portability of your Data.

You can ask us to receive in readable form the Data you have provided or ask us to pass it on to another account manager.

You have the right to restrict processing.

You can ask us to restrict the processing of your Data for as long as your processing objections are pending.

You have the right to object and withdraw your consent to the processing of your Data.

You may object to the processing of your Data and we will stop the processing of your Data unless there are other compelling and legitimate reasons prevailing over your right. If you have given your consent to the collection, processing and use of your personal data, you may revoke your consent at any time with future effect.

Choosing not to receive Marketing Communications.

You can choose not to receive marketing communications of the Company by modifying your options in the user account of our Website. You can also choose not to receive marketing communications by changing your email and SMS entries by clicking the delete link or following the instructions in the message. Alternatively, you can contact us using the contact details.

In case we rely on our legitimate interest.

In cases where we process your personal data based on our legitimate interest, you can ask us to stop for reasons related to your personal situation. We must then do so if we do not believe we have a legitimate compelling reason to continue processing your Personal Data.

20. How can you exert your rights?

To exert your rights you can submit a request to the Data Protection Officer at the Company's postal address (67, Mesolongiou Street, Nea Ionia) or to the email address info@bellapeshop.gr entitled "Exertion of Right "and we will make sure to examine it and answer to you as soon as possible.

By exception:

• if you wish to correct your Data in your user account, you can log in to it and make any correction / change without the need to submit a Request.

• If you wish to withdraw your consent to our sending a newsletter you can do so by selecting the link "To delete from the ‘newsletter sending list’ click here" located at the bottom of each newsletter.

• if you wish not to receive web push notifications from the Company you can disable the option from your browser setting.

Identity check

To protect the confidentiality of your information, we will ask you to verify your identity before making any request under this Privacy Policy. If you have authorized a third party to submit a request on your behalf, we will ask them to prove that they have your permission to act for this purpose.

21. When do we respond to your Requests?

We respond to your requests free of charge without delay, and in any case within (1) one month from the time we receive your request. However, if your Request is complex or there is a large number of Requests on your part, we will inform you within the month if we need to receive an extension of another (2) two months within which we will respond.

22. What is the applicable law during the processing of your Data by us?

Applicable Law is the Greek Law, as formulated according to the General Regulation for the Protection of Personal Data 2016/679 / EU, and in general the current national and European legislative and regulatory framework for the protection of personal data.

The Courts of Athens have jurisdiction over any disputes arising related to your Data.

23. Where can you turn to if we violate the applicable law for the protection of your Personal Data?

You have the right to submit a complaint to the Personal Data Protection Authority (postal address 1-3, Kifissias avenue, PC 115 23, Athens, tel. 210. 6475600, e-mail address contact@dpa.gr ), if you consider that the processing of your Personal Data violates the applicable national and regulatory framework law for the protection of personal data.

24. How will you be notified of any changes to the present Policy?

This present Policy was published by our Company on 21_ / 04_ / 2021 and is subject to periodic improvement and revision.

We update this Privacy Policy whenever necessary. If there are significant changes to the Privacy Policy or the way we use your Personal Data, we will post this update on our website before the changes take effect and we will notify you in any appropriate way.

We encourage you to read this Policy from time to time so as to be informed on how your Data is protected.

25. Questions and Comments

We hope this Privacy Policy has helped you understand how we handle your Personal Data and your rights to control their handling by our Company.

If you have any unresolved questions, comments or concerns about our Privacy Policy please contact our Data Protection officer who will be happy to assist:

• Email to the email address: info@bellapeshop.gr or

• Letter to the Data Protection Officer at 67, Messolongiou Street, Nea Ionia, Greece.